FAQs

Frequently Asked Questions

Check-in is from 3:00 PM, and check-out is until 12:00 PM.

Yes, breakfast is included with selected room packages. Please check your booking details for confirmation.

There are limited complimentary parking spaces available for hotel guests. Please book a space in advance to avoid disappointment.

Yes, free Wi-Fi is available throughout the hotel premises.

Yes, airport transfers can be arranged for an additional fee. Please contact us in advance to book.

We have a shallow dipping pool perfect for relaxing after a day of sightseeing.

The hotel is approximately 17.8 km from the airport, about a 30-minute drive.

The hotel has limited accessibility for wheelchairs. Please contact us for specific assistance.

Unfortunately, pets are not allowed at the hotel.

The hotel is centrally located, with easy access to landmarks such as Cheong Fatt Tze’s Blue Mansion, Penang Street Art, and Little India.